Club Membership Software
Membership
Build a unique bond with your Members through a myriad of engagement options under the Northstar Membership suite.
Seamless Experience
Mobile App
In today’s competitive world, the ClubNow Mobile App is the best tool to help your club stand out from the competition. An end-to-end online experience with smooth navigation for quick reservations and instant notifications.
- Glances – Everything your members need to see to start their day at the club
- Payment Control – Give members fast, secure & convenient option of payment via the app
- Digital Access Cards – Hassle-free access to member spaces without the need for a wallet
- Self Check-In – Allow your members to check-in with seamless arrival experience
- Ease of Reservations – From golf to dining and from spa to racquets, everything amenity can be accessed via the app
- Financial Statements – Share all transaction details & financial statements right on the app
- Member Messaging – Enable member-to-member communication with built-in instant messaging option
- Events & Tournaments – Increase member participation & engagement with app-led signup & promotions
- Grab N Go – Allow members to order food and beverages right from where they are
Premium Website
Website
NS Connect enables clubs to have a beautifully designed website that reflects the brand. Website designed under NorthStar’s club membership software suite is your key to executing a successful digital marketing strategy and creating digital experiences at scale for members.
- Ability to easily add And update pages on the website.
- Complete list of club Events with event registration capabilities.
- Dining Reservations At your member’s convenience.
- Ability to send campaigns to targeted members in the club.
Empower Relationship
CRM
Free up your time to get back to the relationships that matter most to your business. Organize prospect and customer details in one place. Increase Leads and engage your Members to drive loyalty and satisfaction.
- One-click sync with Membership Roster, no re-entry.
- Fast, automated dues collection.
- Activity-based email automation.
- Tools for promotions, upselling, and engagement.
- Custom list extraction for targeted communication.
- Lead tracking and pipeline visibility.
- Advanced segmentation and analytics.
- Instant reporting for committee meetings.
Access Simplified
Access Control
Control access, monitor movement and simplify check-ins with fully connected, club-wide security tools including gatehouse management, self check-ins and frontdesk processes.
- Control access to specific areas of the club – pool, marina, fitness rooms etc.,
- Handles check-ins, reservations, and inquiries ensuring smooth front desk operations.
- Allow members & residents to access any area with their app, keycards, fobs or through RFID.
Targeted Marketing
Campaigns
Powerful marketing platform for any department to use member & resident data for executing targeted campaigns, and track the results.
- Create branded email campaigns for newsletters, updates, and promotions.
- Segment audiences by membership type, interests, or demographics.
- Trigger automated messages for events, reservations, and reminders.
- Use responsive templates and an easy drag-and-drop editor.
- Track performance with detailed reporting on opens and engagement.
- Leverage live club data for truly personalized communication.
- Maintain a list of graphics and images in the library using File Manager.