Case Study
Our close-up look at how Northstar’s customer succeeded in elevating their member experience, optimize operations, and empower employees by leading their club operations into the future of club technology.
Customers Speak
Northstar is absolutely AMAZING! The implementation process was well organized which made GO LIVE smooth. The support team did a great job with follow up. Mahalo!
We found the Northstar solution to be perfect for our needs. We purchased a state of the art fully integrated system. The support we have received from Northstar can only be described as excellent with fast responses to any issues we might be experiencing.
Northstar has enabled Joondalup Resort & Country Club to consolidate information from five different operating environments into one. The integration of multiple modules means the business can rely on current information seen via the seamless transition from Inventory to Point of Sale to General Ledger. NorthStar has definitely set a platform for the business to grow going forward
Since the implementation of the full Northstar club management software suite in 2012, Shadow Wood Country Club has been able to operate much more efficiently while greatly enhancing the member experience from the point of making a reservation to paying the monthly member bill. The Club has been able to operate much more efficiently allowing the Back-Office departments to do more with much less resources required
At Jonathan Club we always look for new ways to utilize technology to better engage with our membership. We selected the branded ClubNow App from Northstar club management software suite, which is designed with member convenience in mind. Having an app that ties directly to our Northstar system allows our management and our membership to be more connected.
Our experience with Northstar has been outstanding. The company has been very responsive and innovative. The tee time app has been very well received by our members. It is easy to use and has made some significant enhancements to get the members on the course at the times they want and the people they want to play with. Great team to work with and we are very pleased with the club management product.
Northstar linked the tee times and Point of Sale systems seamlessly. Prior to Northstar, we operated two separate software programs for tee time reservations and point-of-sale. This proved to be a challenge as our reports were often skewed. Waialae Country Club is a bit complicated in that our membership structure consists of 27 classes and we have 50+ rules in relation to tee times.
Northstar helped us move from six different systems that did not speak to each other, to one consolidated data platform. This helped us become more efficient and much more effective in serving our members. A software for club management that we always wished for, is found with Northstar.
Explore how Laredo Country Club modernize its technology infrastructure with Northstar club management software to meet and exceed contemporary member expectations.
