Club Dining
Food & Beverage
Northstar’s F&B module is built to deliver exceptional dining experiences with connected reservations, server tablets, digital kitchen display, mobile ordering and payment operations in real time.
Streamlined Service
Kitchen Display System
Let the chefs and kitchen staff focus on producing mouthwatering food and providing top notch service; the innovative KDS will streamline kitchen operations & improve member service.
- Real-time Updates: Seamless order flow from POS to prep and expo screens.
- Member Preferences: Key customer details visible for personalized service.
- Order Timline Tracking: Monitor stages like Pre-fire, Fire, Bumped, and Pushed.
- Progress Overview: Quick summary of all active orders in real-time.
- Detailed Order Info: View table, covers, server, member preferences, and comments.
- Countdown Timers: Ensure timely delivery based on menu item prep times.
- Dashboard & Reporting: Identify bottlenecks and improve kitchen efficiency.
Accurate Anywhere
Tableside POS
Tableside POS is a full featured, palm sized POS for faster service and order accuracy that has real time communication with the KDS.
- Enhanced Efficiency: Orders are taken and sent to the kitchen instantly at the table.
- Improved Order Accuracy: Reduces errors by eliminating miscommunication in order entry.
- Faster Table Turnover: Speeds up service and payment to seat more guests efficiently.
- Personalized Customer Service: Enables tailored recommendations using customer data.
- Integrated Payment Processing: Allows secure, contactless payments directly at the table.
Quick Orders
Grab N Go
Great convenience for member to place food order from locker rooms, halfway house, pools, or from any location online or from their phone.
- Allows members to place food orders from anywhere.
- Accessible via mobile phone or online platform.
- Ideal for locker rooms, halfway houses, poolside, and more.
- Enhances member experience with on-the-go convenience.
- Streamlines F&B operations and reduces wait times.
Instant Ordering
F&B POS
One and only POS to provide exceptional personalized service and guest experience. Our POS combines powerful reporting and configuration capabilities. With an easy-to-use, touch screen POS terminal, and features like simple drag and drop ticket splitting, or use of tablets to take orders, your staff is all set to offer better service.
- Members and guests place orders via tabletop device or their own smartphone
- Enhances service while reducing reliance on staff
- Ideal for addressing labor shortages without sacrificing experience
- Orders flow directly to the kitchen or bar for faster fulfillment
- Supports enticing images, chef’s notes, and smart add-on suggestions
Dining Reservations
Dining
Empower your members to make dinner reservations from anywhere, anytime with their member App or from club website. Save staff time and increase F&B revenue.
- Enables members to book anytime, from anywhere.
- Supports Buddy Lists and VIP-specific dining rules.
- Streamlines table management during peak hours.
- Syncs with POS and Hostess View for smooth service coordination
- Enhances personalization with access to member preferences.
Club Connected
Events
Streamline your events with Northstar Events Management. Market club events and boost attendance by publishing on website or by pushing on to Member ClubNow App.
- Fully Integrated with Northstar Membership, and POS Modules.
- Quickly create an Event in the back office; it will flow (on schedule) to the Member Website and Smartphone App for Calendar display and Reservations.
- “Featured” Events allow for rich graphics and announcements on the web and app to grab your members’ attention.
- Members can print tickets for shows/concerts and even choose their seat(s) for Events.
- Powerful Rules features pertaining to guests, children, etc. Charge the right price, and restrict attendance (e.g., “no children!”) if required.
- Allows guest registration and attendance tracking of those guests.
- On-line forms (questions, disclaimers, release forms, etc.) can be defined per event.
Personalize Experience
Hostess View
Hostess books tables for customers, sees the halls workload and keeps the stats: how much money and time they have spent in the restaurant.
- User-defined table layouts, with Staff Assignments (server stations).
- Real-Time Table Status – with course information – helps plan turnover.
- Easily add walk-ins, and future reservations.
- Member Image displayed for Host, along with notes and preferences.
Integrated Events
Banquets & Catering
Not a third party software. Our own Banquet & Catering offers all the feature you need to simplify your busy workday. From Banquet sales forecast to automation of forms. Integrated banquet calendar that can be shared across departments. Fully integrated with F&B Inventory.
- Add detailed function instructions, with a schedule.
- Create deposit schedules so that users don’t miss out on a date.
- Synchronize Back-Office price changes to Function Sheet.
- Edit details at any time, with a complete audit trail.
- Save time by creating different types of templates (menus, instructions, follow ups).
- Charge to a function from any Northstar POS Terminal or device.
