Northstar Technologies Appoints Heidi Hilbert As Customer Care Manager heading

Northstar Technologies Appoints Heidi Hilbert as Customer Care Manager

Northstar Technologies Appoints Heidi Hilbert As Customer Care Manager content

Alpharetta, GA - July 18th 2023 - Northstar Technologies is pleased to announce the appointment of Heidi Hilbert as the Customer Care Manager. In this pivotal role, Heidi will play a vital part in driving client relationships and ensuring unparalleled customer satisfaction.

With over two decades of extensive experience in business operations and a profound passion for the private club industry, Heidi brings a wealth of knowledge and expertise to her position at Northstar Technologies. Her commitment to fostering client relationships and delivering exceptional customer experiences makes her an invaluable addition to the team.


Throughout her career, Heidi has held prominent positions in various organizations, where she honed her skills in delivering exceptional client experiences. Her deep understanding of the intricacies and demands of the private club industry will undoubtedly contribute significantly to Northstar’s mission of providing unparalleled service to its clients.

Ahmed Sadiq, Director of Customer Success at Northstar Technologies, expressed his enthusiasm for Heidi’s arrival, stating, “We are thrilled to welcome Heidi Hilbert to our team. Her extensive experience in the club industry, coupled with her dedication to elevating customer experiences, aligns perfectly with our commitment to delivering the highest level of service to our clients. We are confident that Heidi’s passion for the club industry will play a crucial role in taking our service to new heights.”

Since its inception in 2003, Northstar Technologies has been a leading provider of enterprise management software for private-semi private membership-based clubs, homeowner associations, and hospitality organizations. W ith a robust software platform currently employed by over 1500 clients worldwide, Northstar is supported by a team of over 400 professionals in the US and across the globe.

As Northstar Technologies continues to grow and expand its reach, the appointment of Heidi Hilbert as the Customer Care Manager signifies the company’s unwavering commitment to maintaining strong client relationships and delivering top-tier customer experiences.