Membership Management
Club Membership Software
Northstar’s membership management software helps private clubs simplify member administration, strengthen relationships, and deliver more personalized experiences across the club.
Member App
ClubNow 3.0
Your club, closer than ever. A private club member app that brings reservations, personalized recommendations, and everyday club experiences together in one convenient place.
- Personalized for Every Member: Relevant recommendations, a personalized home screen, and a live view of the day help members discover more of what they love about their club.
- Everything in One App: From booking a tee time or dining table to discovering events and ordering on-course refreshments, members can make more of their club experience right from their phone.
- Stay Connected to Your Club: Digital member services, timely updates, and convenient access to club information keep members connected to the experiences and people that make their club special.
Member Website
NS Connect
Northstar’s Club website service provides your club with a website that brings your brand to life online, makes club experiences easier to access, and helps your team keep members informed and engaged.
- Ease of Management: Easily add and update pages to keep your digital presence current.
- Make Club Activities Easy to Discover: Give members a convenient way to explore club events and register for activities online.
- Make Every Interaction Count: Let members book experiences like dining reservations, tee times, and spa treatments online.
Member Relationship Management
CRM
Northstar’s Club CRM helps you organize member and prospect information, build stronger relationships, and turn engagement opportunities into lasting loyalty.
- Every Relationship Organized: Keep member and prospect details centralized with one-click membership roster sync, reducing repetitive data entry.
- Reach the Right Members: Use automated emails, audience segmentation, and custom contact lists to deliver relevant communications that drive engagement.
- Turn Opportunities into Growth: Track leads, monitor your pipeline, and use real-time reports to identify opportunities and make informed decisions.
Member Access
Access Control
Club access control software that helps private clubs manage facility access, simplify member check-ins, and streamline front desk operations.
- Secure & Personalized Access: RFID-enabled digital member cards and configurable access permissions help members enter designated facilities while giving clubs greater control over who can access each area.
- A Smoother Arrival Experience: Automated member check-in helps reduce queues and unnecessary delays, while geofencing supports location-aware experiences that connect members with relevant club services.
- A More Efficient Front Desk: Manage member reservations and check-ins through a dedicated front desk workflow that helps staff coordinate arrivals, access member information, and deliver a smoother welcome.
Member Communications
Campaigns
The Campaigns module gives your team everything they need to create polished member communications, launch campaigns faster, and understand what drives engagement across your club.
- Ready-Made Building Blocks: Create polished campaigns in minutes with pre-designed, customizable sections that eliminate the need to start from scratch.
- Smart Editing, Total Control: Fine-tune every detail with intuitive controls for layouts, spacing, borders, images, and more, all within one seamless editor.
- Campaign Intelligence: See what resonates with members through campaign performance insights, from opens and clicks to bookings and reservations.