The award winning NS Office is the backbone of the Northstar suite and supports the end to end business operations of a club. NS Office along with NS Connect and ClubNow are all built on a single database making Northstar the only club management software to offer a complete single solution.
NS Office has 29 modules that enable the club staff to easily and efficiently manage the daily club operations. The lean and innovative software can be used to track potential member leads (CRM); to engage club members (Campaign module); to do accounting and financial analysis; to manage the Banquet & Catering business, or Retail sales (POS) to name a few modules.
Marketplace gives members the ability to shop for groceries and other essentials via the club app or website. It is integrated with the Inventory and POS modules for ease, efficiency and convenience.
Unlock value from data. See the story that’s hidden in your data. Quickly analyze, visualize and share information.
Free up your time to get back t o the relationships that matter most to your business. Organize prospect and customer details in one place. Increase Leads and engage your Members to drive loyalty and satisfaction.
Let the chefs and kitchen staff focus on producing mouthwatering food and providing top notch service; the innovative KDS will streamline kitchen operations & improve member service
Empower your members to make dinner reservations from anywhere, anytime with their member App or from club website. Save staff time and increase F&B revenue.
Tee Times Reservation system offers a quick and easy way to reserve, review, modify or cancel tee times 24 hours a day/seven days a week and is available via member app, club website or back office.
Great convenience for member to place food order from locker rooms, halfway house, pools, or from any location online or from their phone.
Provides a wide range of tools to help serve members and their guests.
Say ‘Farewell’ to uploads and downloads with the ultimate integrated campaign management. Powerful marketing automation platform for any department to manage customer data, execute targeted campaigns, and track results.
Not a third party software. Our own Banquet & Catering offers all the feature you need to simplify your busy workday. From Banquet sales forecast to automation of forms. Integrated banquet calendar that can be shared across departments. Fully integrated with F&B Inventory.
Streamline your events with Northstar Events Management. Market club events and boost attendance by publishing on website or by pushing on to Member ClubNow App. Seamless merging of back office planning, multi-channel reservations and POS/Billing.
One and only Auto-Intelligent POS to provide exceptional personalized service and guest experience. Our POS combines powerful reporting and configuration capabilities. With an easy-to-use, touch screen POS terminal, and features like simple drag and drop ticket splitting, or use of tablets to take orders, your staff is all set to offer better service.
Provides fast and efficient services with order fulfillment capabilities according to inventory availability.
Contains a complete dock and slip management system.
Increase revenues and efficiency with Spa Management to streamline reservations, resource management, scheduling, and forecast.
Enables analysis of member/guest purchasing habits and targeted communication.
No more spending of countless hours on financial reports. Enjoy a quick and responsive experience when designing and viewing financial reports using an Excel-like designer. Empower staff by publishing reports securely to their desktops.
Comprehensive method for calculating overtime and shift premium pay.
Manages member/guest property access, and tracks activity.
Get the information you need at a glance while still having the ability to drilldown into further information. Combines all your data sources and modernize your reporting process with customized dashboards.
Tracks revenue and expenses, providing budgeted & actual data in real time.
Manage all aspects involved with renting and operating lockers.
Dynamic reporting solution designed to assist clubs to prepare, analyze and visualize data from multiple sources. Real-time operational reporting, drill to detail and Adhoc inquiry capabilities.
Reduces costly inventory errors, and shortages, while improving customer service and the bottom line.
Provides complete control to generate and track purchase orders from PO issue to receipts.
Robust and customizable financial management solution that includes general ledger, accounts payable, accounts receivable, fixed assets, and customizable financial reporting. Multi Company Accounting Consolidation & Reporting Software.
Manage multiple communities, with unlimited parcel/dwelling types. Manage owners, renters, properties, dues billings and other financial transactions.
Improve security, operational efficiency and member convenience. Gate Access System controls access to specific areas of the club such as the pool, marina, tennis courts, fitness rooms, etc. The Gate House Module enables the staff at the gatehouse to validate incoming vehicles by scanning the RFID decal on the vehicle.
Real time availability management with online booking and yield based pricing allows clubs to easily manage rooms.
“Northstar has hit it out of the park! Our Executive Chef Todd has seen so much good come out of this system to help Cherokee – it is amazing.
Systems were changed, errors have been caught and are now minimized and the kitchen is quiet again. Thank you for building this. Kudos!!!”
Michael Wheeler, MCM, CCE, General Manager and COO
I second all what Mr. Wheeler says! The system is amazing and we are operating our Terrace kitchen much more efficiently!
Todd Kelly, Executive Chef
Shadow Wood recently upgraded to Northstar 6.0 and brought in both the tableside tablets for the dining room, and the KDS screens for the kitchen.
Both systems have proven to be wonderful additions and have greatly sped up service, as well as accuracy during the order taking process.
John St. John, Director of Food & Beverage
My goal as a General Manager is always to research and implement best practices in all areas of our operation to increase our team’s efficiency and most importantly, member satisfaction. Northstar is one of those resources that I can rely on to achieve both member and staff satisfaction. They are constantly bringing new ideas to the table to help us run the club better and we have embraced their innovative culture to ensure Shadow Wood is at the forefront of the newest club technology available.
Brian Bartolec, GM/COO
Since the implementation of the full Northstar suite in 2012, Shadow Wood Country Club has been able to operate much more efficiently while greatly enhancing the member experience from the point of making a reservation to paying the monthly member bill. The Club has been able to operate much more efficiently allowing the Back-Office departments to do more with much less resources required.
“Northstar helped us move from six different systems that did not speak to each other, to one consolidated data platform. This helped us become more efficient and much more effective in serving our members.”
“Northstar is absolutely AMAZING! The implementation process was well organized which made GO LIVE smooth. The support team did a great job with follow up. Mahalo!”
Gracie Grace, Accounting & Systems Manager
“At Jonathan Club we always look for new ways to utilize technology to better engage with our membership. We selected the branded ClubNow App from Northstar which is designed with member convenience in mind. Having an app that ties directly to our Northstar system allows our management and our membership to be more connected.”
Chas Boyer, Director of Information Technology
“Northstar promised us a great design experience and that is exactly what they delivered with our new responsive Connect website.”
Dawn Jackson, Communications / IT Manager
“We chose Northstar as we wanted an “all in one” solution. After the successful launch of the website we followed up with the launch of the ClubNow App. Members love the quick access of the app! Both projects have been a huge success!”
Danita Osborn, Director of Membership