technology provides indepth training to educate the club staff to perform
their day to day tasks based on the club's business processes. Northstar's
Professional Services team utilizes the following methods in order to
During the implementation and post implementation period,
Northstar clients have the rare opportunity to avail phone training which allows
individuals of a particular department in the club, to comprehend the application
better. Northstar uses various methods for conferencing and desktop sharing to
minimize the negative impacts of over the phone training. This enables the staff
to learn effectively in a short period of time. It also benefits them to gain
the personal attention that one needs during their learning process.
Our very talented Implementation Specialists are responsible for the onsite training
during the implementation process. Their business analyst like approach helps
them to understand the day to day needs and requirements of the club. This in
turn allows them to train the club staff on general and specific levels of the
application. They ensure that the application is setup correctly and provide
real time comprehension of the setup to the employees as well.