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| PRESS RELEASES |
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July 23, 2008
Northstar Expands Management Team Roles as Customer Count Increases more>>
May 24, 2008
Northstar names Doug Scollin as new Southeast Regional Account Manager more>>
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| SCHEDULED EVENTS |
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September 24, 2008
- September 27, 2008
HFTP Annual Convention and Tradeshow
more>>
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Northstar distinguishes itself with the quality and types of services we provide to our club customers. Our expectation is that we will serve you every day in a manner consistent with the level of service you provide to your members and guests. In that regard, we offer only one "level" of service: Platinum
Our customer care includes the following:
- 24/7/365 live support with Northstar technicians;
no third-party call centers and no beepers
- Unlimited support with no hidden fees or charges
- Multiple communication channels, including phone,
email and searchable knowledgebase
- Downloading of updates through the internet, automatically
applied and configured by Northstar personnel, with
no intervention necessary by the club
- Commitment to total customer satisfaction
REAL PEOPLE, REAL SERVICE, REAL-TIME!
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